LEGAL

Privacy Policy

Updated: July 2024

1. Introduction

Hotrix Technology ("Hotrix", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our website, submit a consultation request, or engage with our technology solutions and professional services.

2. Information We Collect

  • Full Name
  • Email Address
  • Phone Number
  • Organisation
  • Country
  • Project Information
  • Website analytics and cookies
  • Communication history

3. How We Use Your Information

  • Respond to enquiries.
  • Provide consultations.
  • Deliver requested services.
  • Improve our website and digital services.
  • Maintain security.
  • Comply with applicable legal obligations.

4. Artificial Intelligence

Some Hotrix solutions incorporate Artificial Intelligence technologies to improve automation, analytics, cybersecurity, and decision support. We strive to design and deploy AI responsibly, emphasizing transparency, security, fairness, and human oversight.

5. Cookies

We use cookies to enhance user experience, remember preferences, improve website performance, and analyze anonymous traffic statistics.

6. Data Security

We implement appropriate administrative, technical, and organizational safeguards to help protect personal information against unauthorized access, disclosure, alteration, or destruction.

7. Third-Party Services

Our website may integrate trusted third-party technologies including cloud platforms, analytics services, communication tools, embedded videos, maps, and social media platforms. Their respective privacy policies apply when you interact with those services.

8. Your Rights

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion where legally permissible.
  • Withdraw consent where applicable.
  • Request information about how your data is processed.

9. Data Retention

We retain information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy or as required by applicable laws and regulations.

10. Contact Us

Hotrix Technology
Email: info@hotrix.com.ng
Website: https://hotrix.com.ng